Frequently Asked Questions
We have welcomed guests to our cottages and farmhouse accommodation for over 21 years now and find that there are a few questions that crop up from time to time. So to help you make choices about which cottage to stay in, here are a few ideas. If your query isn’t covered then please email or text us with your question and we’ll get back to you as soon as we can.
We always try to provide things that would make your stay extra special so do let us know if you are celebrating a special birthday, anniversary or event. In March we fixed up a huge banner and blew up lots of balloons (sent in advance) for a special birthday. Our contribution was a sweet little birthday cake complete with fresh rose petals, black sugar (decadent) and yummy icing. Our surprises are always that , but if you want a specific treat do ask and we’ll do our best. Likewise, let us know if you are running away or grieving – then we’ll ensure we don’t ask any questions, or thrust jolly tourism suggestions at you. We are great at providing space a dog by arrangement, or can lend you ours, for walks.
We always try to help in such a situation and provide at least a room and a bathroom to help – usually everything is ready for you anyway.
We no longer keep a huge selection of wellies however we have just popped in a drying cupboard into our biomass boiler room so things can be dried quietly over-night. The farmhouse has a very toasty utility room where damp things can be aired through and although not very green we can use a tumble drier to help out – particularly for pond-dipping enthusiasts who choose the underwater option in error!
We are very happy to purchase items from our lovely farmshop in Whitney-on-Wye and you can pay on arrival. We are happy to accept deliveries from supermarkets as long as you check that the time slot you choose fits with one of us being here to pop things into fridges for you.
Not a problem – just let us know.
Let us know in advance – if it is feather or dust allergies for example we’ll do a special deep clean after removing feather duvets and pillows.
Please let us know and we will try and arrange our visit to Hereford to help you.
We don’t but we are always happy to share our recipes and of course there is the “Made in Herefordshire” recipe book, published in October by our great friends at PhotopiaUK (Herefordshire based)!
We are delighted to say that we welcome families with relatives living well with dementia. Pearl is a Dementia Champion and cares for a close relative, goes to Alzheimer’s Singing for the Brain and is an active member of the Herefordshire Carer’s Group. If you need real peace and quiet and no other guests around please just let us know and we’ll ensure yours is the only booking.